Matthew Downs

Our Philosophy To enhance the quality of life by ensuring the accuracy, integrity and effectiveness of pharmaceutical clinical trials. Our partnerships create a community committed to improving and saving lives, and in the process, we discover a new definition of what it means to be a human being. There is now an expanded view of what is possible for life, well-being and purpose. Our Commitment to YOU, our customer – I believe Citation to be a special company, a company of people proud of their past and excited about their future. Above all, it is a company defined by the character and integrity of its people. As we work to service our customers, to build strong relationships, and to innovate and create, we must always keep paramount in our minds the importance of advancing our outstanding reputation through our personal integrity. The Team Members Act with uncompromising honesty and integrity in everything we do Satisfy our customers with communication, innovative technology and superior quality, value and service Respect our social and physical environment Value and develop our employees’ diverse talents, initiative and leadership Earn the admiration of all those associated with Citation We will continue to apply these values as the basis for our everyday behavior and decision making. Our ongoing attention and adherence to these values are essential to our success. As we work to build a strong future, we will all continue to live our values and apply the high standards that we have set for ourselves, every day and all of the time. All of our customers expect this of us. More importantly, we expect it of ourselves.