Michelle Bancroft

Michelle Bancroft has served as Customer Service Support Manager at Alexandra (A Mi Hub brand) since August 1996, where responsibilities include leading a team to enhance the customer service experience, implementing effective communication processes, conducting training on sensitive issues, and managing department recruitment and retention. Prior experience includes the role of International Business Development Manager, focusing on business growth and customer relationship management. Michelle's earlier career includes a position as Branch Assistant at Cheltenham & Gloucester plc from January 1993 to July 1996, and educational background includes attending The Castle School from 1983 to 1987.