MB

Michelle Bancroft

Customer Service Support Manager at Alexandra (A Mi Hub brand)

Michelle Bancroft has served as Customer Service Support Manager at Alexandra (A Mi Hub brand) since August 1996, where responsibilities include leading a team to enhance the customer service experience, implementing effective communication processes, conducting training on sensitive issues, and managing department recruitment and retention. Prior experience includes the role of International Business Development Manager, focusing on business growth and customer relationship management. Michelle's earlier career includes a position as Branch Assistant at Cheltenham & Gloucester plc from January 1993 to July 1996, and educational background includes attending The Castle School from 1983 to 1987.

Location

Bristol, United Kingdom

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Alexandra (A Mi Hub brand)

Alexandra is a leading international provider of men and women’s workwear, corporate clothing and uniforms for a wide range of industries, with over 160 years of experience. We combine our brand building expertise, strong design capability and flexible services with value for money and economies of scale, resulting in a unique service which is hard to beat. Since 2010 we have been backed by the financial and international stature of The Men's Wearhouse, one of North America's largest specialty retailers of men's clothing with 1,239 stores. Founded in 1973, they have annual revenues of approaching $2Bn. Other subsidiaries of Men's Wearhouse in the U.K include Dimensions and Yaffy as well as Twin Hill in North America. We put you at the heart of what we do, offering understanding and expertise, together with the best choice and value. When it comes to quality and innovation, our teams are always looking for the next big thing to make your work life easier and more comfortable. Our priority is to provide you with modern, well designed, fit-for-purpose and easy-to-care for work clothing that you and your team will take pride in. All of our fabrics are subjected to rigorous independent testing to ensure our high standards are maintained and that you get the best quality, hard-wearing workwear.