Mª Ángeles Quijada Pérez

Mª Ángeles Quijada Pérez is an experienced professional in the insurance sector with a long tenure at AXA Seguros España since October 1999, currently serving as Responsable Operaciones de Negocio Transversales. Mª Ángeles has held various significant roles, including Responsable Excelencia Operacional, Responsable Experiencia Cliente, and BizOps Manager, focusing on customer satisfaction, operational excellence, and digital business processes. Mª Ángeles is skilled in strategic project management, omni-channel customer journey design, and the implementation of digital transformation initiatives. Additionally, Mª Ángeles has a solid educational background, including an MBA in Digital Business with a specialization in Digital Transformation from IEBS Biztech School, complemented by an Executive Master in Digital Marketing, Analytics, and UX.