Diego Z.

Information Technology Lead at Axens

Diego Z. has a diversified work experience, starting with their role as an Information Technology Support Engineer at Axens from November 2016 to December 2019. During this time, they managed hardware and software upgrades, monitored virtual servers, and provided IT technical support to end users across multiple locations in the US. Diego then moved up to become an Information Technology Lead at Axens starting in January 2020. In this role, they oversee the Help Desk team, maintains and deploys security patches to various systems, monitors server hardware and software, and improves the company's infrastructure. Before joining Axens, Diego worked as an IT Intern at Klass Time, LTD where they assisted with troubleshooting, software updates, and software management. Prior to their IT career, they worked as a Pawn Broker at Pawn One, where they determined the value of merchandise, handled cash transactions, and ensured compliance with firearms regulations.

Diego Z. obtained a Bachelor's degree in Computer Engineering Technology from the University of Houston, where they studied from 2015 to 2018. Prior to that, they completed their high school education and received a diploma from Cypress Fairbanks High School, attending from 2006 to 2010. Diego Z. also holds additional certifications including a Microsoft Certified Solutions Associate (MCSA) from New Horizons Computer Learning Centers. No information is provided about the institution or year of acquisition for their other certification as a Broker.

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Timeline

  • Information Technology Lead

    January, 2020 - present

  • Information Technology Support Engineer

    November, 2016