Magnus Palm

Magnus Palm is an experienced IT Application Specialist with a focus on CRM at Axfood since September 2019, specializing in Siebel CRM, loyalty system administration, and campaign management. Expertise includes requirement analysis, regression and integration testing, incident handling, and functional documentation, alongside skills in SQL and agile methodologies. Prior experience at Tele2 from 2007 to 2019 involved roles as a Business Analyst and Coordinator, emphasizing system requirements analysis, change management, and customer service system implementation. Earlier positions included writing a PC book for beginners at Docendo Sverige AB and serving as a project administrator at Vattenfall. Magnus holds a Bachelor's degree from Stockholm University, obtained between 2003 and 2006.