Luis R. Fernandes is an accomplished Software Quality Assurance Tester at Axians Portugal since March 2022, where responsibilities include planning and coordinating testing activities, writing detailed test scenarios, performing end-to-end system tests, and producing thorough test documentation while utilizing Agile methodologies. Previously, Luis served as a Contact Centre Supervisor at Randstad for ten years, leading a team of Customer Service Assistants to exceed performance targets and improve operational efficiency through training and process enhancement. Early in the career, Luis worked as a Photographer at NAD and as a Graphic/Web Designer at Imaginação Avançada, following formal education in visual arts and design at IADE-Instituto de Artes Visuais, Design e Marketing from 1998 to 2002.
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