Sapphire Smith

Sapphire Smith currently serves as Chief of Staff at Axiss.io since October 2023. Prior experience includes a robust tenure at Fetcher from March 2018 to August 2023, where roles encompassed Global Onboarding and Enablement Manager, Manager of Support & SMB Success, and Customer Success Manager, emphasizing the development of tailored onboarding experiences, team training, and operational efficiency. Previous positions held at iCIMS and Zola.com focused on customer success and service, achieving notable customer satisfaction ratings. Earlier experience includes various retail roles from 2015 to 2017, and Sapphire holds a Bachelor of Arts in Psychology from Montclair State University, complemented by studies at Northumbria University.