Cymantia Tomlinson

Cymantia Tomlinson has a diverse work experience spanning various industries and roles. Cymantia is currently working as a Principal Customer Success Manager at Axway since May 2021. Prior to this, they were a Customer Success Manager at Workato from October 2019 to May 2021.

From 2015 to 2019, Cymantia worked at Dell Boomi as a Customer Success Manager, where they played a critical role in identifying opportunities and developing strategic goals and objectives for the Customer Success practice. Their responsibilities included project management, facilitating the development and planning phases of projects, and managing overall post-sales account success.

Before Dell Boomi, Cymantia worked at Iron Mountain as a Communication & Learning Coordinator for Employee Resource Group from June to October 2015, and as a Customer Relationship Associate, Sales - Data Management from September 2013 to October 2015. At Iron Mountain, they proactively managed relationships for high revenue, high complexity data management customers.

Cymantia has also worked as a Freelance Strategic Copywriter at Elite Communications Group, Inc. from July 2011 to September 2013, providing strategic communication planning, brand management, and copywriting expertise to small businesses and non-profit organizations.

Cymantia has experience as a Total Solutions Manager at Broadview Networks from October 2012 to March 2013, where they worked as an outside field representative helping businesses design and implement their telecommunications infrastructure.

Prior to that, Cymantia worked as an Account Manager at Verizon from January 2012 to October 2012. In this role, they marketed, promoted, and collaborated with internal business partners to design and project manage IT, Mobility, Communication, and Network Service solutions for small to mid-market businesses.

Cymantia's early work experience includes positions at the Center for Literacy as a Public Relations Associate from March 2008 to July 2011, where they led program development, public relations, and event management. At The Vanguard Group, they worked as a Business Development Associate from August 2006 to December 2007 and as a Participant Services Specialist from July 2005 to August 2006.

Overall, Cymantia has demonstrated a strong background in customer success management, project management, account management, public relations, and marketing.

Cymantia Tomlinson holds a Master's degree in Professional Business Communications from La Salle University, which they obtained from 2009 to 2012. Cymantia also has a Bachelor of Science degree in Journalism from St. John's University, completed from 2001 to 2003. Prior to that, they attended American University from 1999 to 2001, where they studied Journalism. Cymantia completed their high school education at William W. Bodine High School for International Affairs, receiving a High School Diploma in a College/University Preparatory and Advanced High School/Secondary Diploma Program from 1995 to 1999. In addition to their academic achievements, Cymantia has obtained various certifications, including the Workato Automation Pro II Certification from Workato in 2020, the Enterprise Automation I Certification from Workato in July 2020, and the Series 6 and Series 63 certifications from the Financial Industry Regulatory Authority (FINRA) in October 2005.