Jirah Patawaran

Jirah Patawaran is a seasoned professional with extensive experience in customer technical support, currently serving as a Senior Customer Tech Support Engineer I at Axway since July 2017. In this role, Jirah specializes in providing comprehensive business and technical solutions for Syncplicity, addressing customer inquiries through various communication channels. Prior to this position, Jirah worked as a Customer Technical Support Engineer II and Customer Technical Support Associate, delivering Level 1 support for Axway's Cloud Operation and managing incident escalations. Earlier experience includes a role as an Associate Information Specialist at AccuSearch, Inc., where Jirah ensured the accurate processing of criminal and civil records and timely client communications. Academic credentials include a Bachelor of Science in Information Technology from FEU Institute of Technology, obtained in 2012.