Luis Gustavo Pereira Franco

Luis Gustavo Pereira Franco serves as the Director of Pre-Sales, Services, Support, and Customer Success for Latin America at Axway since September 2013. In this role, responsibilities encompass managing the entire Customer Service lifecycle, including Sales, Pre-sales, contract negotiations, service team management, and ensuring customer satisfaction. Previously, as a Principal Solution Architect at Axway LATAM, expertise focused on Digital Transformation and providing technical support for products like Amplify API Management and Managed File Transfer. Prior experience includes serving as a senior technical consultant at SCI Tecnologia da Informação SA and a senior technical support analyst at TIVIT Tecnologia da Informática SA. Luis holds multiple degrees in Electrical Engineering and Electronics, along with an MBA in Project Management from FGV.