Zakariae F.

Zakariae F. has extensive experience in technical support and engineering, currently serving as a Principal Customer Tech Support Engineer with French at Axway since January 2017. This role involves complex troubleshooting for Sentinel and Composer, offering support across multiple systems including operating systems and databases, and facilitating communication between customers and escalation teams. Previous roles include Financial System Analyst at SNC-Lavalin, where Level 2 support was provided for Oracle EBS, and Field Service Engineer at MOTREX, managing vehicle navigation system testing and customer service requests. Zakariae F. holds a Bachelor of Engineering in Electronics Engineering from Paichai University and has also engaged in language education, enhancing skills in Romanian and Korean.