Bahaa Sanad

Bahaa Sanad has extensive experience in operations and professional services, currently serving as Head of Global Professional Services at aydi since October 2021, where leadership of a global team has resulted in enhanced client delivery and a significant reduction in onboarding time. Previous positions include Global Professional Services Senior Manager at aydi, where successful standardization of operations led to a notable increase in monetized accounts and improved client satisfaction, and Launching & Onboarding Operations Manager at Swvl, where implementation of SOPs facilitated the launch of new markets and significant profit margin improvement. Academic credentials include a Bachelor of Arts in History from Cairo University and extensive training in foreign languages and literature.