Servando Andrés Módica

Servando Andrés Módica has a diverse work experience, starting with their current role as a Project Manager at AYIGROUP since 2022. In this position, they serve as a Project & Service Manager, Team Leader, and Scrum Master.

Prior to this, Servando worked as an Operador satelital at VENG S.A. from 2021 to 2022, where they gained knowledge of satellite functionalities.

From 2011 to 2021, Servando worked at STARTEK, initially starting as a Representative de atención al cliente Claro and gradually progressing to roles such as Coordinador responsable de equipo Claro and Instructor/capacitador de representantes de atención al cliente Claro. Their responsibilities mainly involved quality analysis and digital customer service for Claro Argentina and Claro Uruguay.

Additionally, Servando had a role as an Auxiliar administrativo contable at PyMe comercial from 2009 to 2011, where they provided administrative and accounting support.

Overall, Servando Andrés Módica has gained extensive experience in project management, satellite operations, quality analysis, and customer service throughout their career.

Servando Andrés Módica's education history is as follows:

Servando Andrés completed a Data Analytics (Google Professional Certificate) program at Coursera in 2022, specializing in Análisis de datos.

From 2019 to 2021, they pursued a Tecnicatura superior degree in Análisis de sistemas informáticos/Analista at Instituto Superior Santo Domingo.

In the period between 2006 and 2011, they attended the Universidad Nacional de Córdoba, where they obtained a Licenciado en Administración degree.

In addition to their formal education, Servando has obtained several certifications. In December 2022, they received an Agile Project Management certification from Coursera | Google. Servando Andrés also obtained certifications in English Level Intermediate from the English Native Institute in November 2022, Crypto, Blockchain & Web3 from Lemon Cash in October 2022, Mejor promedio de la carrera from Consejo Profesional de Ciencias Informáticas de la Provincia Córdoba in October 2022, Metodologías ágiles from AYIGROUP in September 2022, and Foundations of Project Management from Coursera | Google in June 2022.

Furthermore, they have received certifications in Ley Micaela from INAP Instituto Nacional de Administración Pública in November 2021, Teledetección óptica from CONAE in October 2021, Inglés para Desarrollo de software from Polo TIC Misiones in October 2020, Scrum Foundation Professional Certificate from CertiProf in July 2020, Administrador de bases de datos from Fundación Carlos Slim in June 2020, Formación en Género y Abordaje de Violencias from Universidad Nacional de Córdoba in June 2020, and Programación web con JavaScript from Universidad Tecnológica Nacional Facultad Regional Resistencia Chaco - UTN FRRe in March 2020.

Additionally, they obtained certifications in Programación con JavaScript from Miríadax in December 2019, Formación de formadores from Cámara Argentina de Comercio y Servicios in November 2019, Operaciones con planillas de cálculos Excel from Gobierno de la provincia de Córdoba in November 2019, Técnicas de venta from Cámara Argentina de Comercio y Servicios in September 2019, Alfabetización digital from Presidencia de la Nación Argentina in August 2019, Calidad en la atención al cliente from Presidencia de la Nación Argentina in August 2019, and Digital Literacy from Microsoft in August 2019.