Azadea
Maria Abou Karam is an experienced Customer Experience Specialist currently working at Azadea Group since June 2022, where proficiency in Zendesk and MetaSuite is applied to manage various communication channels such as chats, emails, and calls. Previously, Maria worked as a Sales Representative at Mike Sport in May 2022, focusing on building and maintaining client relationships while adapting sales techniques to meet diverse client preferences. Maria is pursuing a Bachelor of Business Administration in Auditing at Université La Sagesse - ULS, with studies ongoing since February 2023.
Azadea
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AZADEA Group is a premier lifestyle retail company that owns and operates more than 35+ leading international franchise concepts across the Middle East and Africa. With over 10,000 employees, dedicated offices in every market it operates, and world-class infrastructure, the company oversees more than 600 stores. Since its inception in 1978, the Group has developed a substantial network of retail stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty & cosmetics. AZADEA Group operates across 13 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Jordan, Kenya, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar, and United Arab Emirates.