Brandi Carpenter

Brandi Carpenter, CPB, RH-CBS has a diverse range of work experience spanning over 17 years. Brandi began their career as a Billing Clerk Assistant at Ready Mix USA in 2006. From there, they worked as a Shift Leader, Head Cake Decorator, and Manager at Coldstone Creamery for three years. In 2008, they took on the role of a Photographer and Trainer at Wild Adventures before working as a Hostess and Server at Macaroni Grill for a year and a half.

In 2009, Brandi interned as an Account Executive at Campus Special and also worked as a Receptionist and Service Manager Assistant at Langdale Ford. From 2009 to 2011, they served as an Insurance/Billing Specialist at Southern Skin and Wellness Center. Brandi then joined Ford & Harrison LLP as a Billing Specialist, where they ensured accurate billing, insurance claims processing, and client matter set-up.

Brandi continued their billing and insurance specialization as a Billing Specialist at Southern Skin & Wellness Center from 2012 to 2014. Brandi then transitioned to Azalea Health, where they held various significant roles. Brandi served as an Account Coordinator from 2015 to 2017, managing multiple client accounts and providing exceptional customer service. Brandi then took on the role of an Account Coordinator Team Lead, overseeing workload distribution and implementing strategic audit methodologies. From 2019 to 2021, they worked as a Revenue Cycle Quality Assurance Team Lead, streamlining recruitment, training, and performance evaluation processes. Brandi was later promoted to the position of Revenue Cycle Quality Assurance Manager, where they managed internal audits, developed performance monitoring systems, and facilitated staff training.

In 2022, Brandi became the RCM Operations Manager at Azalea Health, conducting operational reviews, administering performance evaluation, and providing financial analysis interpretations. Brandi later served as the Senior RCM Operations Manager, overseeing a team of individuals and engaging with C-suite executives to achieve strategic objectives. Currently, Brandi serves as the RCM Product Manager at Azalea Health, where they are responsible for developing and implementing new features and optimizations for their EHR and PM systems.

Brandi's work experience demonstrates their expertise in revenue cycle management, quality assurance, customer service, and team management. Brandi has gained extensive knowledge in the healthcare industry and has consistently delivered results throughout their career.

Brandi Carpenter, CPB, RH-CBS has a strong educational background and various certifications. Brandi obtained their Bachelor of Science degree in Office Administration and Technology from Valdosta State University, where they studied from 2007 to 2015. Prior to this, they completed their College/University Preparatory and Advanced High School/Secondary Diploma Program at Kennesaw Mountain High School from 2003 to 2007.

In addition to their formal education, Brandi has also pursued several certifications to further develop their skills. Brandi obtained the Rural Health Certified Billing Specialist certification from ArchProCoding - Association for Rural & Community Health Professional Coding in March 2019. Brandi also holds the title of Certified Professional Biller from AAPC Publishing, although the specific month and year of obtaining this certification are not provided.

Furthermore, Brandi has actively sought professional development through various online courses. Brandi has completed numerous certifications from LinkedIn, such as Leadership through Feedback, Delegating Tasks, Developing a Critical Thinking Mindset, and Operational Excellence Foundations in 2022 and 2023. Brandi also completed courses in Project Management: Healthcare Projects, Make the Move from Individual Contributor to Manager, New Manager Foundations, and LinkedIn Learning Highlights: Project Management in 2022 and 2023.

Overall, with their academic achievements and certifications, Brandi Carpenter, CPB, RH-CBS demonstrates a commitment to continual learning and professional growth in the field of office administration, technology, and healthcare billing.