Mona Elashry currently serves as a Customer Relationship Management Manager at Azizi Developments since August 2022, handling customer inquiries related to various projects and overseeing land registrations. Prior to this role, Mona worked at DAMAC Properties from July 2021 to July 2022 as a CRM, managing the complete client process from initial contact to issue resolution and ensuring customer satisfaction. Experience also includes a position as a Senior Customer Service Executive at Teleperformance, where Mona addressed COVID-19-related patient queries, and as a Customer Service Trainer at Tips & Toes Middle East, responsible for coaching and developing new staff. Earlier positions include Sales Manager and Senior Sales roles at International Project Management, and a Sales Executive position in a tourism and real estate company. Education includes a Licentiate degree in Spanish Language and Literature from Ain Shams University.
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