Bruno Raphael Navarro Frey

Bruno Raphael Navarro Frey is a Service Delivery Analyst at Aztec Group, specializing in Level 1 IT support while maintaining and updating process documentation. Previously, Bruno served as Deputy Team Lead at Cognizant, focusing on project management, risk mitigation, metrics analysis, and quality management, in addition to training team members and maintaining client-specific training materials. Earlier experiences include roles as a Service Desk Agent at Cognizant, where Bruno resolved IT issues for business clients, and as a teacher of programming and robotics at SuperGeeks. Bruno also worked as a circus teacher and performer, and held the position of Logistic Supervisor and General Administrator at O Boticário. Bruno holds a Bachelor of Technology in Computer Systems Analysis from Impacta Tecnologia and a Bachelor of Technology in Game and Interactive Media Design from Pontifícia Universidade Católica de Campinas.