Ilona Shevchuk

Customer Support Manager at B2B Soft

Ilona Shevchuk's work experience includes roles at B2B Soft, 4writers, and BTS Group. Ilona started their career at BTS Group in 2015 as an English Translator/Teacher and worked there until 2017. In 2017, they joined 4writers as a Customer Service Representative and stayed with the company until 2019. Ilona then moved to B2B Soft and held various roles including Customer Support Representative, Customer Support Supervisor, and currently, they hold the position of Customer Support Manager.

Ilona Shevchuk obtained their Master's degree in International Relations and Affairs from Rivne State Humanitarian University. Ilona pursued their education in this field from 2007 to 2012.

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Timeline

  • Customer Support Manager

    October, 2020 - present

  • Customer Support Supervisor

    July, 2020

  • Customer Support Representative

    June, 2019