Anoop Prasad Agrawal

Anoop Prasad Agrawal has extensive experience in operations and service delivery across various industries, currently serving as Head of Operations at B2R Technologies Pvt. Ltd since 2014, where strategic growth initiatives and exceeding customer expectations are a primary focus. Previously, Anoop held roles including Assistant General Manager at Spanco BPO, overseeing call center operations in Francophone regions, and Manager of Operations at HSBC Global Resourcing India, managing multiple banking services. Anoop's earlier experience includes leadership positions at AXA Business Services and Hewlett-Packard, contributing to team setups and process optimizations. Anoop's educational background includes an M.Phil in French Theatre and degrees in French Literature and Language from Jawaharlal Nehru University.