Ravil' S.

Ravil' S. is an experienced customer care professional with a solid background in the technology and telecommunications sectors. Currently serving as the Customer Care Center Manager for B2X Care Solutions since September 2016, Ravil' has advanced through various roles including Technician and Deputy Manager, achieving significant milestones such as the implementation of a new CRM system and the development of an employee motivation program. Prior experience includes a position as a Senior Service Technician at Apple Service, where contributions led to the expansion of the service network, and as a Direct Sales Manager at JSC “ER-Telecom Holding,” focusing on B2C sales. Ravil' holds a Specialist degree in Jurisprudence from The Russian Presidential Academy of National Economy and Public Administration, earned between 2009 and 2014.