Anna Polyakova

Anna Polyakova is an experienced professional in customer service and logistics management with a proven track record across several companies. Currently serving as the Customer Collaboration and Transport Manager at Bacardi since March 2022, Anna previously held the position of Biotech Customer Service Manager at Pall Corporation, overseeing Life Sciences customer service operations. Prior experience includes a role as Customer Service Manager at Smith & Nephew, where Anna managed a team and improved order-to-cash and delivery processes across Russia. Earlier positions include logistics leadership at Volvo Group Trucks Operations and customer support at Smartlogic Ltd. Anna holds a Master's degree in Business/Managerial Economics and Quality Management from Moscow State Academy of Business Administration and a degree as a Customs specialist from the Educational Center Compass FEA at the Russian Customs Academy.