Moe Tamura

Customer Satisfaction Manager at Back Market

Moe Tamura has a diverse work experience spanning different industries. Moe started their career as a Dietician at Itabashi Chuo Medical Center in 2015, where they prepared meals for patients and educated them about nutrition. In 2016, they worked as a Teaching Assistant at Sagami Women's University.

In 2018, Moe joined Uber as a Greenlight Expert, onboarding delivery partners and managing inventory logistics. Moe then progressed to become a Greenlight Senior Expert, coaching and managing a team to provide high-quality customer service. Moe was later promoted to a Greenlight Team Lead, where they oversaw two offline support locations, trained Senior Experts, and onboarded delivery partners.

Most recently, Moe worked at Back Market as a Customer Satisfaction Manager starting in 2023. The details of their role are not provided, but it can be inferred that they are responsible for ensuring customer satisfaction within the company.

Overall, Moe Tamura has gained experience in customer support, team leadership, teaching assistance, and dietetics throughout their career.

Moe Tamura attended Sagami Women's University from 2011 to 2015, where they studied Dietetics and Clinical Nutrition Services. Additionally, they obtained several certifications from LinkedIn in March 2023, including "Understanding Excel Data Analysis," "Building Trustworthy Relationships," and "Creating Good Interpersonal Connections."

Links

Timeline

  • Customer Satisfaction Manager

    April, 2023 - present