Nancy Muir, CSM, is a seasoned Senior Project Manager at Backbase with a robust background in IT program and project management. With experience spanning over two decades, Nancy has successfully led cross-functional technology teams on diverse projects, including enterprise initiatives for Fortune 500 companies and smaller-scale implementations. Previous roles include IT Program Manager positions at Toyota Financial Services International Corporation, where Nancy drove the "Retail Transformation" project, and Bank of America, where strategic initiatives for the Home Loans division were managed. Additional consulting at organizations such as DIRECTV and U.S. Bank highlights Nancy's expertise in system conversions and technical delivery. An effective leader in technical and business teams, Nancy combines a solid educational background from Rancho Santiago Community College with a proven ability to enhance customer engagement and operational efficiencies through innovative solutions.
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