Tara Lacey is a seasoned executive with extensive experience in customer success and strategic consulting within the fintech industry. Currently serving as the Vice President of Customer Success at Backbase since August 2023, Tara previously held roles including Principal Consultant at Ridgeback Advisors, where work focused on digital, customer-centric financial services in frontier markets, and Chief of Staff at Nymbus, overseeing strategic initiatives. As Director of Customer Success at Mambu, Tara achieved 100% business retention for a $35M portfolio and established a high-performing customer success team. Academic achievements include an M.B.A. in International Management from Thunderbird School of Global Management and a B.B.A. in International Business from the University of Mississippi.
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