Phillip le Arellano

Phillip Le Arellano is an experienced technical support professional currently serving as a Technical Support Engineer 1 at Backblaze since March 2020, where previous roles included Senior Support Technician and Support Technician. Prior experience includes an Analyst position at Accenture, responsible for building job descriptions and coaching operators on workload management. Phillip also worked at BCforward as a Team Lead, conducting root cause analysis and performance reviews, as well as serving as a Quality Assurance Specialist and Customer Support Representative, ensuring service quality and providing customer support across various channels. Earlier in career, Phillip managed the Electronic Entertainment Department at Fry's Electronics from July 2011 to August 2016.