Tim Hawes

Tim Hawes is an accomplished operations executive with extensive experience in the technology and communications sectors. Currently serving as the Director of Operations at Backbone Connect since June 2023, Tim previously held various leadership roles at Claranet from July 2010 to June 2023, including Director of Design and Delivery for the Workplace Business Unit and Networks and Communication Business Unit. During the tenure at Claranet, responsibilities encompassed oversight of design, delivery, and service quality, with notable achievements in operational reviews and customer service stabilization. Tim's prior experience includes leadership in operations management at Livedrive and Innovation Group, where capabilities in managing complex infrastructures, customer operations, and technical support were developed.