Ms. Erica Mata serves as Operations Director for the Foundation after joining HealthWell in December 2019 as Project Manager. Prior to her current role, she served as the Associate Director of Operations.
As Operations Director, Ms. Mata ensures that all activities managed by the corporate operations team are implemented effectively and efficiently. She interacts with all departments as it relates to operations and serves as subject matter expert in the areas of OIG-compliant operations. Reporting to the Chief Operating Officer, Ms. Mata supervises the day-to-day operations of the Foundation by overseeing task assignments and project management. She oversees the coordination of new fund set up in the Grant Management System and ensures system integration with the Foundation’s third-party claims administrator. Ms. Mata works closely with the COO to implement strategic operations initiatives.
In her previous role as Project Manager, she focused on Contact Center initiatives and other departmental projects. She created project management plans, tracked and reported on their progress, identified barriers and helped ensure their successful completion.
Prior to joining HealthWell, Ms. Mata worked as a program manager for a large non-profit health care system, bringing over 12 years’ non-profit and healthcare experience in the areas of event management, prospect management and Grateful Patient Program management.
Ms. Mata earned her B.A. degree in Business Administration with a specialization in project management from American InterContinental University.
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