Backlight is a media technology company that improves video content ideation, production, post-production, and distribution.

Media & Entertainment

Software

Information Technology

Backlight

Backlight's headquarters in Boston, MA, United States

Kathleen Barrett

Ben Kaplan

The Software Development team at Backlight is responsible for designing, building, and maintaining innovative software solutions that enhance the company's media technology offerings. They collaborate closely to optimize video content workflows, develop user-friendly interfaces, and ensure robust backend systems, ultimately driving improvements in production and distribution processes for clients.

Software Development

The Customer Success team at Backlight is dedicated to ensuring that clients maximize the value of Backlight's media technology solutions. They provide onboarding support, offer ongoing training and resources, and foster relationships to drive customer satisfaction and retention. Through proactive engagement and tailored strategies, the team works to understand customer needs and facilitate success in video content workflows.

Customer Success

This department is responsible for overseeing client relationships and ensuring customer satisfaction through effective communication and service delivery.

Account Management

This department focuses on the development, marketing, and overall strategy of products to meet customer needs and drive business growth.

Product Management

This department focuses on managing and enhancing sales through various channels and partnerships.

Channel Sales

This department focuses on optimizing sales processes, managing sales projects, and supporting the overall sales strategy to enhance performance.

Backlight

Org chart

Teams

Software Development

Customer Success

Account Management

Product Management

Channel Sales

Sales Operations

Offices

Backlight

Org chart

Teams

Software Development

Customer Success

Account Management

Product Management

Channel Sales

Sales Operations

Offices

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