Anna Tkalitch is an experienced customer success professional with a strong background in managing customer relationships and driving success at various organizations. Currently serving as the Director of Customer Success at Backlight since March 2023, Anna has previously held positions such as Sr. Manager of Customer Success at Backlight and Manager of Customer Success at Clearbit from May 2022 to December 2022. With a long tenure at SurveyMonkey from April 2015 to May 2022, Anna progressed through roles including Manager of Customer Success, Customer Success Manager, and Implementation Specialist. Anna holds an Honours Bachelor of Arts in English and Philosophy from the University of Ottawa and a Certificate in Disruptive Strategy from Harvard Business School Online.
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