Hira Khan is a seasoned professional with extensive experience in customer success and project management. Currently serving as a Senior Customer Success Manager at Backlight since August 2023, Hira previously worked as a Project Consultant from January to April 2023, honing strong skills in project management, planning, communication, and stakeholder management. Hira's previous roles include various positions at GoStudent, where responsibilities ranged from managing customer success enablement operations to supervising onboarding for the US market. At Prodigy Education, Hira was instrumental in onboarding and upselling school administrators, while experience at Oxford Learning Centres involved leading the customer-facing sales and service cycle. Hira holds a B.A. in Family of Community Services from Ryerson University and a Midwifery Assistant Certification from The Farm Midwifery School.
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