Louis R. currently serves as the Director of Customer Support and Head of Customer Support at Backlight since May 2023. Previously, Louis held various roles at Unity from November 2020 to May 2023, including Manager of Developer Support Engineering and Senior Program Manager for Customer Retention. At Intelerad Medical Systems, Louis worked from February 2018 to November 2020 as a Technical Support Manager, Operations Team Lead, and System Support Analyst. Earlier experience includes positions at Centre universitaire de santé McGill (CUSM) and McGill University Health Centre (MUHC) from April 2011 to March 2019, where Louis functioned as a Clinical Coordinator, Information Technology Intern, and Emergency Coordinator.
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