Vikas Kadam is a Customer Support Specialist and Technical Support Engineer at Backlight, serving since February 2022. Prior to this role, Vikas worked at ConnectWise from March 2020 to January 2022 as a Technical Support Engineer at both Level 1 and Level 2, where responsibilities included documenting partner interactions, troubleshooting, and providing solutions based on technical documentation. Vikas holds a Bachelor's Degree in Electrical Engineering from Savitribai Phule Pune University, earned between 2013 and 2016.
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