Bobby Maddox II

Bobby Maddox II is an experienced IT professional with a Bachelor of Science degree in Computer Science/Information Systems from Johnson C. Smith University. Since November 2015, Bobby has served as an IT Supervisor II at BAE Systems, Inc., managing both Account Management and Customer Services. Previous roles include Help Desk Coordinator at BAE Systems and Desktop Technician at Advantage xPO, where Bobby applied ITIL best practices and contributed to service desk operations. Bobby has a strong background in customer service, team training, and technical support, with extensive experience in troubleshooting hardware and software issues across various environments, including military and government agencies.