Tejas Swadia

Tejas Swadia is a seasoned professional with extensive experience in digital operations and customer service excellence. Currently serving as the Head of Digital Experience & Innovation at Bajaj Allianz Life, Tejas previously held significant roles at Vodafone Idea Limited as Head of Digital Operation Automation & New Projects, and at Idea Cellular Ltd as Head of Service Excellence, Project Lead for CRM Implementation, and Operation Lead for Customer Service. In addition, Tejas was the Zonal Retention & Collection Head at Tata Teleservices. Tejas holds an MBA in Marketing from Nirma Institute of Management and a Six Sigma Black Belt in Project Management from BMGI India.