Charlie Ramirez

Charlie Ramirez is an experienced Information Technology professional currently serving as an Information Technology Support Specialist at BakerRisk since September 2021. In this role, Charlie provides comprehensive hardware and software technical support and manages user account setups. Previously, Charlie worked as a Service Desk Specialist at CHRISTUS Health, delivering first-level technical support and exceptional customer service across various communication channels. Prior to that, as a Service Desk Engineer 2 at Capital Group, Charlie offered 24/7 support, problem determination, and effective service request management.