Scott C. Cochran

Client Services Director at Baker Hill

Scott C. Cochran has over 20 years of work experience in the technology and financial services industry. Scott C. started their career at Baker Hill Corporation in 2000 as a Senior Project Manager, where they successfully managed multiple technology projects and introduced new project management techniques. In 2008, they joined Experian Decision Analytics as the Manager of Baker Hill Education Services, overseeing the implementation of an eLearning training platform and improving the training request system. Additionally, they served as the Manager of Technical Support and Customer Training, leading a team of support staff and spearheading a strategic project to upgrade software for a major client. Since 2015, Scott has been working at Baker Hill as the Client Services Director, responsible for managing a team of technical support personnel and establishing a proactive Technical Account Management team. Scott C. has effectively resolved client cases within contractual SLAs and developed personalized services for strategic clients.

Scott C. Cochran attended Purdue University from 1991 to 1996, where they obtained a Bachelor of Arts (B.A.) degree. During their time at Purdue University, Cochran studied Elementary Education and Teaching.

Location

Indianapolis, United States

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Baker Hill

Baker Hill Corporation delivers banking process solutions to address business process needs of financial institutions in the United States. Its products include Baker Hill Advisor, a business process solution to manage, enhance, and redefine client relationships by integrating sales management, client profitability, and portfolio management. Thecompany’s Baker Hill Advisor includes modules, such as Client Advisor to address the need to attract and retain clients; Exception Advisor to support exception management and compliance through a framework to monitor document, policy, compliance, and exception management; and Portfolio Risk Advisor to help banks mitigate risk, identify cross-sell opp...


Employees

51-200

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