Michael Balash

Michael Balash currently serves as the Executive Director of Customer Success for Strategic Accounts at Bakkt, where leadership focuses on servicing and growing top banking and financial clients through loyalty sales and project development. Prior to this role, Michael was the Associate Vice President of Payment Solutions at Mphasis, directing strategies that led to a remarkable increase in platform technology revenue. Michael's career includes significant positions at American Express, managing a substantial portfolio in B2B payment services, and at Humana, driving regional growth in ancillary benefits. Early career experiences include managing international accounts at Wilmington Paper and contributing as a project manager intern with the Pittsburgh Pirates. Michael holds an MBA from Point Park University and a B.S. in Sport Management from Guilford College.