Balboa Digital
Andy Mendez is an experienced technology professional currently serving as Co-Founder at Beryllium Studios since July 2024, where responsibilities include leading AI technology development and fostering strategic partnerships. Alongside this role, Andy has been a Software Engineering Manager at Balboa Digital since February 2020, managing engineering teams, implementing Scrum methodologies, and integrating CI/CD pipelines. As a Senior Full Stack Developer at Raytheon Technologies since October 2021, Andy has contributed to process improvements, real-time application communication, and code optimization projects. Previous experience includes a Lead Software Engineer position at Inland Empire Software Development, a Senior Frontend Developer role at Soul Machines, and a teaching assistantship at Trilogy Education supporting full-stack development students. Andy holds a High School Diploma from John Marshall High School and pursued studies at Riverside City College from 2016 to 2018.
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Balboa Digital
Balboa Digital Provides Trusted, Compliant, Effective Call Center Services Get to know Balboa Digital - Our experience, expertise, and innovative call technology, set us apart. Add in your branding, our professional and friendly staff, and real-time reporting, and you've got a solution that helps ensure your customers respond and get the information they need. We're here for all your call center needs - from lead handling to process outsourcing to recruitment and enrollment to surveys and more. What you can rely on - Trusted Brand Ambassadors Real-Time Results Quick Implementation Clear Pricing Compliance Expertise Our friendly, professional and experienced team manages inbound and outbound calls for clients 365 days a year. Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school. We also work on your non-voice projects that compliment your call center service requests. Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses key white-listed client-branded phone numbers, ensuring higher contact and engagement rates. Our helpful call center team responds in real time to customer inquiries, creating a positive experience and improving program conversion. To schedule a meeting to explore how Balboa Digital can support your organization, feel free to phone or email: Mark Garms - CEO (714) 986-5595 or email markg@balboadigital.com Or Marilyn Crawford, VP, Partner Development (630) 862-7185 or email marilync@balboadigital.com We are looking forward to talking with you!