Balboa Digital
Tim Nelson is a highly experienced professional in the digital marketing and information systems sectors, currently serving as a Partner at Balboa Digital since October 2010. With previous roles including Senior Vice President of Websites at Autobytel and SVP of kbb.com at Kelley Blue Book, Tim has a strong background in web production, search marketing, and digital strategy. Earlier career positions include Vice President of Information Systems at HealthIQ and various roles in documentation and regulatory affairs at NexStar Pharmaceuticals, Baxter International Inc., and Smith & Nephew. Tim holds a B.S. in Engineering from California State University, earned between 1984 and 1989.
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Balboa Digital
Balboa Digital Provides Trusted, Compliant, Effective Call Center Services Get to know Balboa Digital - Our experience, expertise, and innovative call technology, set us apart. Add in your branding, our professional and friendly staff, and real-time reporting, and you've got a solution that helps ensure your customers respond and get the information they need. We're here for all your call center needs - from lead handling to process outsourcing to recruitment and enrollment to surveys and more. What you can rely on - Trusted Brand Ambassadors Real-Time Results Quick Implementation Clear Pricing Compliance Expertise Our friendly, professional and experienced team manages inbound and outbound calls for clients 365 days a year. Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school. We also work on your non-voice projects that compliment your call center service requests. Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses key white-listed client-branded phone numbers, ensuring higher contact and engagement rates. Our helpful call center team responds in real time to customer inquiries, creating a positive experience and improving program conversion. To schedule a meeting to explore how Balboa Digital can support your organization, feel free to phone or email: Mark Garms - CEO (714) 986-5595 or email markg@balboadigital.com Or Marilyn Crawford, VP, Partner Development (630) 862-7185 or email marilync@balboadigital.com We are looking forward to talking with you!