Guillaume Thieffry

Guillaume Thieffry is a Customer Success Manager currently at Balencio since March 2024, with prior experience in similar roles at Wooclap and myskillcamp from April 2023 to April 2024 and September 2021 to April 2023, respectively. Expertise includes digital training support and project management, emphasizing client relationship management, retention strategies, and technical guidance on SaaS products. Previous positions also involve quality assurance under ISO 9001:2015 at UPskill and various roles focused on digital learning and well-being project implementation. Educational background includes a Master's degree in work and organizational psychology from Université catholique de Louvain and a specialization in risk management and workplace well-being from UMONS.