Baltimore City Health Department
Chrystle Samuels is a seasoned professional with extensive experience in health policy and constituent services. Currently serving as the Director of Constituent Services for the Maryland Access Point Program at the Baltimore City Health Department since July 2019, Chrystle oversees constituent requests and ensures high-quality customer service while establishing program goals in alignment with state mandates. Previously, Chrystle worked as a Tax Preparer at H&R Block, providing tailored client experiences, and as a Health Policy Analyst at the Maryland Department of Health, assisting with the implementation of federal community setting rules for Medicaid services. Additionally, Chrystle held various roles at the Maryland Department of Aging, including Government Mandated Veteran Service Specialist and Veteran-Directed Care Program Manager, where efforts focused on improving services for veterans. Chrystle began professional endeavors as a Database Entry Intern, contributing to the MAP Online Resource Directory, and holds a degree in Health Administration and Public Policy from the University of Maryland Baltimore County.
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Baltimore City Health Department
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The Baltimore City Health Department is the oldest, continuously-operating health department in the United States, formed in 1793, when the governor appointed the city's first health officers in response to a yellow fever outbreak in the Fells Point neighborhood. During the more than 220 years since then, we’ve been working to improve the health and well-being of Baltimore residents. We strive to make Baltimore a city where all residents realize their full health potential. In collaboration with other city agencies, health care providers, community organizations and funders, we aim to empower all Baltimoreans with the knowledge, access, and environment that will enable healthy living. The Health Department has a wide-ranging area of responsibility, including acute communicable diseases, animal control, chronic disease prevention, emergency preparedness, HIV/STD, maternal-child health, restaurant inspections, school health, senior services and youth violence issues. The agency includes a workforce of approximately 800 employees and has a budget of approximately $126 million.