Caitlin Romney is a Customer Experience Operations Associate at BambooHR since January 2022, previously serving as a Payroll Services Operations Associate. Concurrently, Caitlin has been a Real Estate Sales Agent at Realtypath since January 2019. Prior experience includes a role as Operations Coordinator at CaptionCall from June 2016 to January 2022, where responsibilities encompassed managing business operations for remote employee service centers, KPI reporting and analytics, workforce management, and distribution planning. Caitlin also held the position of Operations Administrator at CaptionCall, focusing on maintaining service level goals and supporting HR functions related to hiring and employee timecard verification. Caitlin earned a degree in Human Development & Family Studies from the University of Utah between 2010 and 2015.
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