Jessica Blair

Jessica Blair is an experienced professional in customer experience and success, currently serving as the Director of CX Digital Content and Insights at BambooHR since August 2017, where oversight of digital content and research teams drives customer engagement. Previously held roles include Sr. Manager of CX Solutions Architect and Manager of Customer Success at BambooHR, and Regional Customer Success Manager at Vivint Solar, managing account teams and enhancing customer relationships. Early career experiences at Move, Inc. involved managing customer care teams and resolving escalated issues, while also engaging customers through technical support as a Customer Care Representative. Jessica earned a Bachelor's Degree in Business Management from Brigham Young University - Idaho and an Associate's Degree in Music Performance from Snow College.