Jodell Davidson

JoDell Davidson is a seasoned professional with extensive experience in project management and customer experience operations, currently serving as a Senior Project Manager on the CX Operations Programs Team at BambooHR. In this role, JoDell leads a pivotal initiative to unify cross-functional projects, showcasing expertise in risk management and quality assurance, ultimately aiming to enhance long-term retention and revenue. JoDell's previous experience includes positions at Podium, where significant contributions included improving customer retention through analytics and designing successful onboarding processes, as well as consulting roles that emphasized growth strategy and digital marketing. JoDell holds an MBA in Strategy and Social Innovation, alongside a BA in Humanities from Brigham Young University, and has completed coaching training.