Erica Morais

Erica Morais is a seasoned marketing communication and market intelligence analyst with extensive experience at Bradesco since February 2020, where roles have included analyzing competition, customer profiles, and data insights, as well as managing product ownership for the Não Correntista Squad. Erica has also contributed to customer experience as a LinkedIn Creator and Top Customer Experience Voice since March 2022, and previously held various positions at Bradesco from 2011 to 2019, including product analyst and relationship manager. Erica's educational background includes multiple certifications and postgraduate degrees in communication, marketing, and business administration from prominent institutions.