Cristhian Lacerda

Cristhian Lacerda is an experienced professional in call center management and client support, currently serving as AVP - Call Center Manager at Banco do Brasil Americas since August 2021. Prior to this role, Cristhian held various positions at HHAeXchange from August 2016 to August 2021, including Client Support Supervisor and Tier 2 Support Team Lead. Cristhian also worked at Banco do Brasil from July 2012 to July 2016 as a Products Analyst. Educationally, Cristhian earned an Associate of Science degree in Network Security Systems from ITT Technical Institute-Miami between 2010 and 2012.