Ana Manzino

Ana Manzino has extensive experience in IT management, primarily at Banco Galicia, where roles included IT Manager for CTO Services & Process Management and leadership in IT continuity and quality services. Responsibilities encompassed defining strategies for crisis response, ensuring operational continuity, and enhancing customer service experiences through process improvement and agile methodologies. Ana also served as Gerente IT, overseeing a team focused on optimizing IT processes and fostering a culture of continuous improvement. Previous positions included senior executive roles in retail banking, coordination of human resources training, and leadership in corporate help desk services. Educational qualifications include a postgraduate degree in Process Management and Continuous Improvement from Instituto Tecnológico de Buenos Aires and specialization in Executive and Organizational Coaching from Escuela de Formación de Líderes.