Maria Fernanda Calderon

Maria Fernanda Calderon is an accomplished professional with extensive experience in digital transformation and customer experience management. Currently serving as Gerente de Portales Digitales at Banco Internacional Ecuador since May 2023, Maria has previously held significant positions such as Gerente de Canales Digitales at Diners Club del Ecuador, where responsibilities included the digitalization of customer interactions in service and payments. Maria has also contributed to academia as a catedrático universitario at Universidad de Las Américas, teaching Ecommerce and Omnichannel strategies. Prior roles at Telefónica encompassed leadership in digital transformation projects and customer service management in online channels. Maria holds a Master in Transformación Digital from Universitat de Barcelona, an MBA in Marketing from Universidad San Francisco de Quito, and a degree in Information Systems Engineering from Universidad de las Fuerzas Armadas - ESPE.