Marco Quesada

Marco Quesada possesses extensive experience in digital banking quality management and technical support. Currently serving as Gestor de Calidad Banca Digital Personas at Banco Promerica de Costa Rica S.A. since August 2017, Marco is responsible for defining testing cases and certifying new digital functionalities. Previous roles include Asistente de Control de Calidad for electronic channels and Technical Support Expert, showcasing a strong background in software installation and user support. Marco's earlier experience includes positions at Banco Davivienda and IBM, focusing on IT operations and support. Educational qualifications include a degree in Information Systems Engineering from Universidad Latina de Costa Rica, Scrum Fundamentals Certification, and various IT-related courses, demonstrating a commitment to continuous learning and professional development.