Jessica Drewry

Jessica Drewry is an experienced professional in the gaming industry, currently serving as the Lead Game Master at BANDAI NAMCO Entertainment America Inc. since December 2018. Prior to this role, Jessica held the position of Product Support Lead at Telltale Games from March 2017 to September 2018, where significant achievements included analyzing ticket data, improving customer satisfaction ratings from 60% to 80%, and creating essential training materials to enhance team efficiency. Jessica's earlier experience includes a tenure at Perfect World Entertainment, where responsibilities spanned customer service and quality assurance, consistently earning high satisfaction ratings and supporting game launches. Jessica graduated with a Bachelor of Applied Sciences from Ex'pression College for Digital Arts in 2009.